Customisation and automation – Retail Insider
When standing in-line at the provider counter of my community Pret A Manger waiting for my usual early morning buy of a cappuccino a short while ago, it struck me how usually I appear to be to be the only individual requesting a lavatory-typical espresso. There are a cornucopia of solutions now staying requested with many milk types, syrup flavours, decaf this and skinny that, and on best of this the chilly drink solutions now have myriad kinds.
My knowledge is not unusual due to the fact Starbucks has located its customised chilly drinks now account for an outstanding 75% of overall drinks product sales and 66% of all drinks now marketed are customised in some kind or an additional. What ever took place to the typical latte and cappuccino? The earth has massively embraced customisation in the earth of coffee and also swift company dining establishments (QSR).
